Senior Information Technology Manager
Purpose
The Senior Information Technology Manager, manages and performs all information technology services, including planning, organizing, directing, and staffing, in support of academic, administrative, and research requirements for the Department of Aerospace Engineering and Engineering Mechanics at the University of Texas at Austin. The selected candidate must be authorized to work in the United States on a full-time basis without sponsorship.
Responsibilities
• Responsible for overseeing all aspects of planning, execution, and monitoring of all ASE IT operations. Establish quality goals and metrics for the ASE IT team. Measure performance and customer satisfaction to foster continuous improvement.
• Provide strategic and operational leadership and oversight for the full spectrum of IT services for ASE, which includes networking infrastructure, servers, desktop and mobile devices, cloud services, security, access controls, web infrastructure, and application support.
• Lead project teams to meet IT needs of all users within the ASE department, which includes support for a large complex network of Windows, macOS, and Linux computers. Ensure that customers’ expectations are met or exceeded.
• Responsible for services for faculty, staff, and students, including documentation, consulting, and technical assistance.
• Responsible for identifying and implementing new best practices in use of IT within the department. Develop new partnerships both internal and external to the university.
• Responsible for budget/procurement decisions regarding computing operations. Involved with facilitating software licensing for licensed users within the department and throughout the School of Engineering.
• Responsible for making recommendations to director, department chair, and faculty IT committee regarding computing roles, needs, direction and operations.
• Serve as an ASE representative and liaison to higher level IT organizations within the UT-IT community, including UT-ITS, the Cockrell School IT group, and the UT Information Security Office. Coordination, planning, implementation, monitoring, and reporting of the annual information security risk assessment security compliance for the ASE department.
• Direct supervision of several full-time staff and part-time student employees.
• Other duties as assigned.
Required Qualifications
• Experience overseeing one or more information technology functions.
• Demonstrated experience in IT customer service and/or help desk environment.
• Extensive knowledge of Microsoft active directory services.
• Experience with Windows, Linux and macOS end-point management tools.
• Experience installing and supporting hardware, software and networked systems in a multi-protocol environment
• Working knowledge of networking protocols and standards
• Ability to manage multiple projects under pressure of tight deadlines.
• Ability to work as a team member and take initiative to work independently.
• Demonstrated effective written and communication skills.
• Relevant education and experience may be substituted as appropriate.
Preferred Qualifications
• Experience with systems and applications commonly used at UT Austin.
• Knowledge of UT Austin information technology security policies and procedures.
• Experience with MECM, jamf, orcharhino.
• Familiarity with CUI and ITAR data classifications.
Salary Range
$85,000 + depending on qualifications
Working Conditions
• May work around standard office conditions
• Repetitive use of a keyboard at a workstation
Work Shift
• Standard work schedule is Monday – Friday, 8:00 a.m. – 5:00 p.m.
• Work outside of normal business hours may be required on an occasional basis during peak periods.
Required Materials
• Resume/CV
• Letter of interest
• Three work references with contact information; at least one reference should be from a supervisor
Internal Applicants: https://www.myworkday.com/utaustin/d/inst/15$392530/9925$80859.htmld
External Applicants: https://utaustin.wd1.myworkdayjobs.com/UTstaff/job/UT-MAIN-CAMPUS/Senior-Information-Technology-Manager_R_00043215
Communications Coordinator
Job Details
As the new space age emerges, the Department of Aerospace Engineering and Engineering Mechanics at The University of Texas at Austin has the exciting opportunity to establish ourselves as the nucleus for technology development for new space and as the hub for the next generation of computational methods and data analytics for aerospace. This role has a high impact on our ability to promote our cutting-edge research and efforts in areas such as space engineering/science, aviation, robotics, computation, mechanics and more. At UT Aerospace, where our academic programs rank among the top 10 in the nation, the sky is not the limit!
Responsibilities
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Develop and coordinate a strategic communications plan – Anticipate and plan for strategic communications needs for the department – in concert with department leadership, including (but not limited to): the promotion of large-scale initiatives, events, awards, or special projects, and the regular assessment of communication tools or channels to keep PR efforts aligned with current relevant trends. Collaborate with leadership, faculty and staff to develop and maintain an overarching strategic communications plan and implement lower-level communications plans for specific activities as needed. Identify new opportunities to increase awareness of ASE. Establish relationships and liaise with other university units, departments and colleges for the purposes of coordinating communications and PR efforts and reporting information for broader audiences when appropriate. Represent ASE on college communications team.
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Content creation – Create high-quality graphic design and written materials and digital content to enhance the department’s reputation and national standing, with a focus on priority areas including (but not limited to) ground-breaking research; graduate student and faculty recruiting; the student experience; alumni and corporate relations; and fundraising. Create and oversee production of key communication pieces such as magazine, newsletters, press releases, news and feature articles, short videos, marketing email campaigns, messaging for ASE leadership, etc.
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Social media and website management – Oversee maintenance of the department’s social media channels, digital screens and website, promote department achievements and activities, actively seek out and identify new opportunities and ways to enhance the department’s visibility and ensure content is delivered in accordance with university branding guidelines. In managing social media, monitor comments and conversations, actively engage with audiences, track trends, and seek opportunities to improve and expand the department’s presence. Utilize analytics reports to provide strategic direction and elevate communications efforts. Supervise social media student associate.
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Project management – Coordinate and oversee communications projects, such as any re-branding initiatives, build-out of new communications tools, developing new marketing materials, the selection, design and branding of promotional items, vendor coordination, etc.
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Brand Management and Media relations – Act as the department’s media contact and assist media relations efforts driven by the College and University communications teams. Help produce press releases and pitch strategies to place stories within university channels and in targeted media outlets to increase coverage. Field questions from reporters and set up media interviews for faculty and researchers as needed. Develop strategies to strengthen ASE brand and identity and serve as band manager regarding University rules and regulations for trademark policies.
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Event support – As a member of the department’s external relations team, promote, execute and enhance events, outreach and development efforts. Act as the designated photographer for events and PR efforts as required, provide day-of event support including assisting the event coordinator with set-up and break-down tasks and work with and direct volunteers as needed. Coordinate with department leadership and the alumni and industry engagement coordinator regarding alumni relations projects.
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Other related functions as assigned.
Required Qualifications
- Bachelor's degree in journalism, communications or a related field, or equivalent experience and at least seven years of experience.
- Proven experience with digital communication strategies and social media (preferably LinkedIn and Instagram).
- Demonstrated experience writing press releases and or news and feature articles.
- Ability to make complex subject matter accessible and compelling to a range of audiences with varying levels of technical knowledge about the topics presented.
- Strong project management skills.
- Experience with publishing content to web-based content management systems.
- Ability to work independently with limited supervision.
- Demonstrated ability to work as a member of a team in a dynamic environment.
- Demonstrated professionalism.
- Strong attention to detail.
Equivalent combination of relevant education and experience may be substituted as appropriate.
Preferred Qualifications
- Seven or more years of experience in communications or marketing.
- Experience in strategic planning.
- Experience with media relations.
- Photography skills and experience.
- Experience with graphic design tools for print and online communications, including Adobe Creative Suite.
Salary Range
$69,500 + depending on qualifications
Working Conditions
-
May work around standard office conditions
Repetitive use of a keyboard at a workstation
Work Shift
- Standard work schedule is Monday – Friday, 8:00 a.m. – 5:00 p.m.
- Work outside of normal business hours may be required on an occasional basis during peak periods.
Required Materials
- Resume/CV
- Letter of interest
- Three work references with contact information; at least one reference should be from a supervisor
- Finalists will be asked to provide writing samples and examples of produced social media content
Internal Applicants: https://www.myworkday.com/utaustin/d/inst/1$9925/9925$80281.htmld
External Applicants: https://utaustin.wd1.myworkdayjobs.com/en-US/UTstaff/details/Communications-Coordinator--Department-of-Aerospace-Engineering-and-Engineering-Mechanics_R_00042704?q=communications
